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• Option 1: Download from the ViewSonic Website

  1. Go to http://www.viewsonic.com/us/support/downloads/search_driver/

  2. Enter the Product Name. For example, VX2435WM or VX1940W.

  3. Select the driver based on the operating system of your computer.

  4. Click on Open to start the installation. If you select Save, double-click on the downloaded file, and the installation process will start.

  5. Note: The downloaded file is a zipped file. If you do not have a program that can unzip the downloaded file, you will need to download or purchase a decompression utility such as Winzip.

  6. Once you have decompressed (unzipped) the file, double click on it and follow the prompts that appear on your screen. If you see a message from Windows, click on 'continue anyway'.

  7. Once the installation is complete, restart you computer system. Upon restart your system should automatically detect and select the appropriate monitor driver.

• Option 2: Install from the Installation CD

  1. Insert the ViewSonic Wizard CD that accompanied the monitor into the CD drive. The wizard should start automatically.

  2. Follow the installation instructions. If you are selecting to do a Custom install, be sure to select the ViewSonic .inf file installation.

  3. Click on the 'Settings' Tab

  4. Upon restart your system should automatically detect and select the appropriate monitor driver.

• If the Wizard does not start automatically

  1. Open the 'My Computer' icon on your desktop. (Windows XP users can click on Start > My Computer instead).

  2. Locate the drive icon that contains the CD — right click on it and select Explore to view the contents of the CD.

  3. Open the VSFiles folder and then the corresponding operating system folder (9x/Me, 2000, XP) to obtain the drivers.

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Recently, I replaced my 24″ monitor that has a VGA and DVI inputs with another monitor ViewSonic VX2453 that has one VGA input and 2 HDMI inputs. All is well when I connect to the VGA input from my desktop PC. But I need to share this monitor with both my PC and my laptop, which has only one HDMI output. So I just need to connect the HDMI output to the HDMI input of the monitor. Simple right? Not so fast. The display turned out to be heavily cropped by the monitor, in other words only ~70% of display was shown; the rest could not be seen.

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I suspected there may be three possible causes: 1) my graphic display driver and 2) HDMI cable 3) the monitor settings.

ViewSonic Corporation, headquartered in Brea, California, is a leading global provider of computing, consumer electronics, and communications solutions. JavaScript seems to be disabled in your browser. IMPORTANT NOTICE: Downloading the latest Driver releases helps resolve driver conflicts and improve your computer’s stability and performance.Updates are recommended for all Windows XP, Vista, Windows 7, Windows 8 and Windows 10 users. Built for Business Travelers, Remote Workers and Digital Nomads, these Portable Monitors Complement Laptops and Tablets with Additional Screen Space. BREA, CA (July 23, 2020) – ViewSonic Corp., a leading global provider of display solution products, announces that its portable monitors are now available. The Viewsonic VX2453mh-LED is a budget monitor with a TN-type panel, common to the vast majority of affordable computer screens. Its connectivity and design are good for the price though. TweetRecently, I replaced my 24″ monitor that has a VGA and DVI inputs with another monitor ViewSonic VX2453 that has one VGA input and 2 HDMI inputs. All is well when I connect to the VGA input from my desktop PC. But I need to share this monitor with both my PC and my laptop, Continue reading Monitor Display Cropped With HDMI Input From PC – How I Fixed It →.

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The first thing I did was to update the Intel HD 3000 graphic driver, which was dated 2011. I downloaded the Intel Driver Update Utility 2.2 . The utility failed to update the driver after 3 attempts. Then I tried to download the driver directly from the vendor’s (Acer) update site, which hosted the same old driver I had. Then I Googled and found the exact driver from Intel’s manual download (go to download center and search on “hd 3000”). The worked fine to update to the latest graphic driver: dated 5/16/15. Great! But it did NOT help my monitor cropping problem.

Next I tried to rule out the HDMI cable by swapping the cable with another. It didn’t help either.

Then I Googled around and saw another idea from this article. The suggestion to change the scale seemed to make sense. The first step is to select the Advanced Graphic Mode by right clicking the background wallpaper and select “Graphic Properties”. See below:
So I change from “Maintain Display Scaling” to “Custom Display Scaling” and adjust to ~ 70% to get out of the “cropped” mode. See below:
BEFORE:
AFTER

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So this should fix it right? Yes and no. The display was not cropped but it looked like “crap” – lots of rough edges. This was not going to work for me. So I decided to try my last option 3 – adjust the monitor. I went through each menu carefully. And voila! I found the source of the problem. As it turned out, this monitor has two different modes for the HDMI input: AV mode and PC mode.
The default is the AV mode which automatically crop out 30% of the display. By selecting the PC mode. The problem went away after changing the Scale to “Maintain Display Scaling” and the display was fantastic! Problem fixed!

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By running the display via the HDMI cable, the sound can be redirected to the speaker of the monitor. But I had to manually changing the sound output to the VX2453 by right clicking the speaker icon on the bottom and select “Playback devices” and then select “VX2453 Series” to be the default output.
That was the bonus! Hope you find this tip helpful and wouldn’t have to waste the 2 hours I spent to fix the problem.